Training Academy Packs

Highest quality training bundles - delivered turn-key! We offer world-class products called "Training Academy Packs" on a number of non-technical training subjects delivered exclusively to your company in-house.

All Training Academy Packs consist of consecutive training programmes ("Modules") and can last anywhere from between several weeks to several month and can spread from a couple of weeks to a year.


Benefits running an In-Company Training Academy

• Clear business linkage. All Training Academy Packs are designed to deliver maximum relevance to your business
• Professional, structured and competitive way to actively develop a subject matter significant to your company.
• Opportunity to understand and eliminate learner weaknesses and further strengthen strengths.
• All modules are interlinked with minimum overlaps. Expect continuity and structured advancement in the learning process.
• Customised to your industry sector
• Delivered by carefully selected internationally experienced specialist trainers/consultants
• Trainee receives formal recognition of achievement by employer

Standard Academy Packs: You may obtain from us a turn-key tried and tested standardised training academy pack that is ready to be rolled out to any number of employees in your company - anywhere you want. Aims and outcomes are clearly defined and measurable. Standard Academy Packs are ideal if you are looking to raise the overall expertise levels or lift up your trainees to a same or comparable level, etc.


Bespoke Academy Packs: Select or build modules you wish your Training Academy to comprise of. You can create your own new modules or run an entire academy with modules you like or built in a sequence you prefer. You are free to decide the duration, the venue, the trainers. You can even have internal trainers appear to deliver some work! We can of course assist you at every step of the way. This approach is great if you wish to achieve special goals or you want to further groom your greatest talents, close certain skill gaps, etc.

Training Academies we offer:

• Sales Academy
• Marketing Academy
• Leadership Academy
• Management Academy
• Soft-Skills Academy
• Customer Service Academy
• Custom-Built Academy

Finest Trainers: Every trainer we engage for any Training Academy will be of finest quality with plenty of international experience.


Built-In Measures of Learning Success: Consistent, regular and thorough measurement is central to achieving desired results. Trainers can conducts specific and thematic assessments of each participant performance. These can include:

• Pre-course questionnaires, quizzes & preparatory exercises
• Quizzes and other assessments during the training delivery
• Post training questionnaires, assessments, marked results, journal
• One-on-one coaching where required
• Measuring the results

Learning Method: We recommend a"facilitated learning" style for all academies. Facilitated learning is where trainees are encouraged to take more control of the learning process. All modules make use of role-plays, movie and audio clips, games and activities, discussions, presentations, etc. to create an atmosphere of modern friendly interactive adult learning experience.


Coaching Support: In order to close learning gaps trainees may have we can offer a number of bespoke coaching approaches - some built in all our academy packs; and others optional.

Sales Academy

Sales Academy is designed to provides a full range of skills, attitudes and knowledge that any sales person needs to succeed. This academy is carefully designed to take account of the varying levels of skill and experience that exist within most sales teams.


Our Sales Academy Pack covers sales skills (new business, building rapport, understanding needs, managing objections, positioning your solution and closing), business skills (negotiation, time management, business writing, presenting) and personal skills (goal setting, motivation, coping with rejection and a personality assessment).


Following modules can be put together in any sequence you like. You may add, edited, remove or combine any module or any of its contents. Do let us know how we can assist you. › Get in touch.


If you prefer to learn more about the Standard Sales Academy Pack we are glad to send you a proposal. A Standard Sales Academy Pack provides you with a set of most commonly requested modules, proposed durations and recommended trainers.
› Request now.

 

Available Modules [A - Z]

• Benefits vs. Features
• Building Loyalty
• Building Rapport
• Building Trust with Clients/Customers
• Buyer Behaviour
• Client/Customer Relationship Management
• Communication Skills/Techniques
• Coping with rejection
• Email & Proposal Writing
• Identifying your USP
• Influencing Skills
• Interpersonal Skills
• Key Account Management
• Lead Generation
• Marketing - An Introduction
• Meeting Etiquette
• Negotiating Skills
• Organisational Decision Making Skills
• Presentation Skills
• Questioning Skills
• Referral Business
• Relationship Marketing
• Sales Force Management
• Service Recovery
• Team Building
• Telephone Sales Skills
• Telephone B2B Sales
• Territory Management Skills
• The effective Team Coach
• Understanding the Value Exchange Concept
• Value Added Services
• Add your own

Marketing Academy

Marketing Academy is designed to provides a full range of tools, expertise and knowledge that any marketeer in the 21th century needs to succeed.

This academy will be carefully designed to further develop and strengthen the varying levels of skill and experience that exists within your marketing teams.

A Marketing Academy Pack can cover a broad range of invaluable insights with a profound impact on your trainees.

Following modules can be put together in any sequence you like. You may add, edited, remove or combine any module or any of its contents. Do let us know how we can assist you. › Get in touch.

If you prefer to learn more about the Standard Marketing Academy Pack we are glad to send you a proposal. A Standard Marketing Academy Pack provides you with a set of most commonly requested modules, proposed durations and recommended trainers.
› Request now.

 

Available Modules [A - Z]

• Branding
• Budget Control Task
• Creating a Market Driven Customer Focused Organisation
• Customer satisfaction and customer loyalty
• Distribution and Service Decisions
• Implementing a Marketing Plan
• Implementing the Strategy: Making it Happen
• Marketing Audit and Effective SWOT Analysis
• Marketing Research
• Michael Porter's Five Forces
• Model Competition Analysis
• Pricing and Distribution
• Sales Forecasting Task
• Strategic Marketing Planning
• Strategic Analysis
• The Marketing Plan
• Value Creation

Leadership Academy

Leadership Academy is designed to provides a full range of tools, expertise and knowledge that any (aspiring) leader in the 21th century needs in order to succeed.

Benefits for the Participant: Running an in-company Leadership Academy provides participants with leadership skills and expertise that they will use in their firms and their communities as they advance in their careers. It enables participants to learn about their personality and communication skills and how those unique characteristics can benefit their future success. Skills taught in this programme are not learned in traditional programmes; they are unique to the leadership training program.

The Benefits for the company: Take this opportunity to invest in your future firm/company managers and partners. A Leadership Academy training provides the opportunity for your employees to capitalise on their strengths in the workplace. Both you, your company, and your community will reap the rewards of this intervention for many years.

Following modules can be put together in any sequence you like. You may add, edited, remove or combine any module or any of its contents. Do let us know how we can assist you.› Get in touch.

If you prefer to learn more about the Standard Leadership Academy Pack we are glad to send you a proposal. A Standard Leadership Academy Pack provides you with a set of most commonly requested modules, proposed durations and recommended trainers.
› Request now.

Available Modules [A - Z]

• Adding Value to the Bottom Line
• Assertiveness Skills
• Breaking Down Communication Silos
• Change Management
• Coaching & Monitoring
• Collaboration In The Workplace
• Communication Skills
• Conflict Resolution
• Confronting Middlers
• Crisis Management
• Cultural Diversity
• Delegation
• Employee Autonomy and Accountability
• Employee Engagement
• Goal Setting
• High Performance Work Practices
• How to be successful - and still have a life
• How to Manage Resources
• How To Set An Interim Strategy
• Influencing Skills
• Intellectual Development
• Knowledge Management
• Making Quality Decisions
• Motivational Skills and Staying Positive.
• Negotiation Skills
• Optimising Hierarchal Levels Of Work
• Organisational Leadership
• Perception Management
• Performance Management
• Problem Solving Decision Making
• Presenting and Public Speaking
• Project Management
• Relationship Building
• Reward And Recognition
• Setting Action Plans
• Solution Focused Coaching
• Strategic Thinking & Planning
• Strategy Implementation
• Stress Management
• Targeting Talent & Selection Skills
• Team Based Leadership
• Team Building
• Time Management
• Trust Building Skills
• Work Life Balance
• Add your own

Management Academy

Management Academy provides managers with the skills they need to manage work and people, but it also connects them to the bigger vision of their company. They will be stronger links in the management chain; they'll be able to help improve productivity by motivating staff, communicating effectively, and fulfilling their role as influential frontline leaders.


Management Academy is specially geared to the expressed needs of staff who have (or will soon be) recently stepped into management roles - not rarely without much formal training. And, it helps those who have been managing a while to enhance their skills and results.


Steeped in proven business strategy, in-company run Management Academy is an intensive, practical, and highly interactive training experience that can help participants understand what great managers do differently.


Companies that have run Management Academy have realized the return in terms of results-driven management — reflected in improved workforce competency and productivity, effective decision-making, and focus on the bottom line.


Following modules can be put together in any sequence you like. You may add, edited, remove or combine any module or any of its contents. Do let us know how we can assist you.› Get in touch.


If you prefer to learn more about the Standard Management Academy Pack we are glad to send you a proposal. A Standard Management Academy Pack provides you with a set of most commonly requested modules, proposed durations and recommended trainers.
› Request now.

Available Modules [A - Z]

• Account Management
• Assertiveness Skills
• Budgets and Finance
• Change Management
• Chaos Management
• Coaching, Mentoring
• Consultative Selling Skills
• Cost Cutting Techniques
• Creating A Positive Culture
• Dealing with Challenging Situations
• Delegation
• Driving A Behavioural Change
• Email Writing Skills Training And Netiquette
• Emotional Intelligence & Relationship Building
• Empowerment / Motivation Skills
• Finance for Non-Finance Managers
• Goal Setting
• Ideas Generating
• Internal Customer Service
• Interviewing Skills
• Maintaining Ethics & Standards
• Management Coaching
• Managing Meetings
• Managing Virtual Teams
• Managing your vision
• Mapping Clustering Condensing Information
• Merging Cultures And Minds
• Multi-skilling
• Personal Productivity
• Presenting Skills
• Process Improvement
• Report writing skills
• Retaining And Luring Talented People
• Self Development And Knowing Yourself
• Social Media Marketing
• Story Telling
• Stress Management
• Succession Planning
• Talent Management
• Team Building
• Territory Management
• Time management skills
• Train the trainer
• Training Needs Analysis
• Transparency Targets
• Trust Building
• Work Life Balance
• Workplace Conflict Resolution
• Writing Skills
• Add your own

Soft-Skills Academy

Soft-Skills Academy is designed to provides a full range of skills, attitudes and knowledge that any employee needs to succeed. Your Soft-Skills Academy will be carefully designed to take account of the varying levels of skill and experience that exist within your teams.

Following modules can be put together in any sequence you like. You may add, edited, remove or combine any module or any of its contents. Do let us know how we can assist you. › Get in touch.

If you prefer to learn more about the Standard Soft-Skills Academy Pack we are glad to send you a proposal. A Standard Soft-Skills Academy Pack provides you with a set of most commonly requested modules, proposed durations and recommended trainers.
› Request now.

Available Modules [A - Z]

• Assertiveness
• Business Etiquette
• Business Writing
• Change Management
• Communication Skills
• Compassion Development
• Conflict Resolution
• Creative Thinking
• Cross Cultural Customer Service
• Developing Command Skills
• Directing Others
• Email Writing
• Emotional Intelligence
• Exchanging feedback and creating dialogue
• Humour At Work
• Influencing And Persuasion Techniques
• Innovation At Work
• Interpreting Information And Making Better Decisions
• Interviewing Skills
• Lean Thinking
• Listening And Being Fair
• Management Coaching Styles
• Minute Taking, Proof Reading & Speed Reading
• Motivation
• Negotiation Skills
• NLP
• Performance And Productivity Pinnacles
• Personality Development
• Presentation Skills
• Problem Solving
• Retail Training
• Sales Training
• Speed Reading
• Stress Management
• Team Building
• Technical And Systematic Learning
• Telephone Etiquette
• Time Management
• Training the Trainers
• Working With Paradox And Ambiguity
• Workplace Composure And Self Composure
• Workplace Patience And Tolerance
• Add your own

Customer Service Academy

Front line service providers are your company's primary contact with customers or clients. What they say and do can build customer or client satisfaction and loyalty, which results in repeat business and increased success.

Customer Service Academy will give new and experienced service providers a toolbox of skills for effectively and efficiently handling all types of customer interactions.

Customer Service Academy is fun, flexible, timely, and content-rich. Using videos, case analysis, and experiential learning activities, the modules are a combination of presentation, discussion, and practical workplace-related learning activities that allow participants to practice enough.

Following modules can be put together in any sequence you like. You may add, edited, remove or combine any module or any of its contents. Do let us know how we can assist you. › Get in touch.

If you prefer to learn more about the Standard Customer Service Academy Pack we are glad to send you a proposal. A Standard Customer Service Academy provides you with a set of most commonly requested modules, proposed durations and recommended trainers.
› Request now.

Available Modules [A - Z]

• Adding Value to Clients
• Assessing Product and Service Performance
• Blueprinting
• Body Language
• Building Client Rapport
• Buyer Behaviour: B2B and/or B2C
• Communicating with Different Cultures
• Communication Skills
• Conflict Management
• Core Values of Client Service
• Creating Experiences for your Clients
• Delivering Exceptional Service
• Email and Writing Skills
• Good versus Bad Client Service
• Moments of Truth
• Segmenting Clients
• Service Quality Gaps
• Service Recovery
• Telephone Skills
• Time Management
• The Client Retention System
• The Cycle of Service
• Unique Selling Propositions
• Add your own

Custom-Made Academy

A Custom-made Academy is a Made-to-Order Academy. We are happy to customise your Academy the way you want it to be.


› Get in touch now!