The Knowledge Brokers
Shirley S.  
A Trainer from CapeTown, South Africa

Engaging, Experienced & Effective!

Shirley S. South Africa
Expertise, Specialities, Competencies ...
Shirley's Training Portfolio

Customer Care, Service * 23 Years

Service Programmes are designed to provide a full range of tools, expertise and knowledge that any aspiring organisation in the 21st century needs in order to succeed.


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Leadership * 23 Years

Leadership Programmes are designed to provide a full range of tools, expertise and knowledge that any (aspiring) leader in the 21st century needs in order to succeed.


  +81   +19
Train the Trainer * 23 Years

Train-the-Trainer Programmes are designed to provide a full range of tools, expertise and knowledge that any aspiring organisation in the 21st century needs in order to succeed.


  +14
A professional Trainer, here ...
Shirley S.'s Profile

Engaging, Experienced & Effective!

- Shirley has facilitated over 8000 hours of one-on-one coaching
- Delivered over 1000 presentations globally.
- Key note speaker at the prestigious Global Speakers Summit 2009.
- Past President of the Professional Speakers Association of Southern Africa, 2008-2009. JHB Chapter.
- Co-presented her breakfast show with Mark Taylor on Mix Radio 93.8fm.

- In addition, Shirley has facilitated and developed programmes for the Institute of Marketing Management Business School (IMM) & Global School of Business (GSB) and several others; with a break-away period working at the Institute of Directors SA (IoDSA).

Experience:
Professionally qualified and highly experienced International Presenter and Facilitator with extensive knowledge and skills in Sales and Service, Coaching and Mentoring, Communications and Client Relations; gained in a wide range of industrial and commercial sectors. Additionally, Shirley has coached, designed, developed, consulted and facilitated on leadership, strategy, train-the-trainer, communication, management, negotiation, sales, presentation skills and customer service programmes, specialising in leadership and innovation.

Technique:
Shirley has an incredible gift to touch the heart as well as the mind, leaving the audience feeling inspired, motivated and wanting more. Having a reputation for engaging and entertaining, knowledge-filled presentations, she always slips in ‘how to’ techniques and practical ideas.
Shirley’s quick wit is intoxicating and her knowledge profound. She brings a refreshingly unique quality to each programme. She is in great demand, being recognised as a leading facilitator, speaker and coach, working with many blue chip companies.

Choosing Shirley will help make your next event extraordinary!
Shirley Travels From
CapeTown, South Africa

Compact and to the point
Shirley's Milestones

Training Experience / Worked In
Memberships, Awards, Certifications
• COMENSA • IODSA • PSASA • GBB Forum
Publications
• Harvard Business Review • Forbes • TIME • Entrepreneur • Finance24 • Director • PCMag • CNET • Mashable • Lifehacks • TEDX • TED-Ed • Inc Magazine • Psychology Today • Wikipedia • MONEY • Business Insider • The Next Web
Strengths
• Client Focused • Performance Driven • Versatile • Motivated • Passionate
Here Intel we gathered
About Shirley

Profile-ID
ID-929
Views
2.61 K

PopIndex: 2

Gender
  Female
Age-Group
46 to 50
Availability
Globally
Languages
  English
Travels from
South Africa   South Africa
Citizen of
South Africa   South Africa
Hobbies
• Reading • Travelling • Music • Movies
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Keywords (User added)
Facilitate Train Coach Mentor Consult Present Train the trainer Key Note Leader Sales Manage Customer Service CRM Customer Relationship Management Customer Care Communication Customer Experience Service Recovery Professional Development Soft Skills Innovation Mystery Shop Mystery Shopping Secret Shopper Stress Wellness Grooming Appearance Speaker Presenter
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