Amna is a self-starter with ability to manage, supervise and lead people smoothly and efficiently. She has the ability to create a professional job environment and satisfy the needs of people. She has the skills and talent needed to motivate people, understand their needs and motivate them.

Since 2002, Amna is Head of Change Management ? Jordan e-Government Program: Program Management Office (PMO, Ministry of Information and Communications Technology (MoICT), Amman, Jordan.

Her responsibilities include:


? Effective project management and initiative implementation though alignment of strategy, process, technology and people
? Business Process Re-engineering (BPR) and Change Management is specified and carried out to PMO standards throughout the initiative lifecycle.
? Monitor and update PMO standards and norms for BPR and Change Management.
? Monitoring and assuring optimum communication between PMO, project managers and other ministries/ departments.
? Coordinate with ICT Promotions personnel for e-Government communications.
? Proactively identify training needs for the PMO staff, and develop the PMO staff-training plan.
? Manage the National training programs such as the ICT Literacy, plan for other national training programs and plan towards diversifying training for Jordan Government Employees for the purpose of skill development and creating ICT culture among the Government entities.


She is a member of the Institute of Management Accountants (IMA member) and the Institute of Management Consultants (IMC member). Amna also is a Certified Management Consultant (CMC)